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Frequently asked questions
About us
What is The Change?
Who is behind the development of The Change?
Why can you trust The Change?
Transactions
Why is the final received amount different from the estimated one?
How long does the exchange take?
What fee is charged during the exchange?
What happens if the amount of the sent transaction differs from the amount specified in the order?
What happens if the transaction is confirmed after the order goes to the "Canceled" status?
Using the service
Do I need to register to make an exchange?
Are you involved in cryptocurrency laundering?